Privacy Policy

1.1 When you send an enquiry: your name, phone number, email address, the property or room you are asking about, your dates, number of guests, and any message you write.

1.2 When you stay with us: details needed to confirm and manage your booking, and a government-issued photo ID for every guest at check-in, as required by law.

1.3 When you contact us: records of our emails, calls and messages with you.

1.4 Technical information: like most websites, our servers and our security provider (Cloudflare) process your IP address and basic browser information to deliver pages and to block spam and abuse, including the spam check on our enquiry form.

• To reply to your enquiry and confirm, manage or change your booking
• To contact you about your stay
• To meet legal, tax and regulatory obligations
• To keep the website secure and prevent spam and fraud

We do not send marketing messages unless you ask us to.

We share only what is needed, with:

• Resend, the email service that delivers new-enquiry notifications to our team
• Cloudflare, which protects and delivers this website and runs the spam check on our enquiry form
• Our hosting provider, which stores the website and enquiry data on our behalf
• Government and law-enforcement authorities, when the law requires it

We do not sell, rent or trade your personal information.

This website does not use analytics, advertising or tracking cookies, and does not store anything in your browser for its own purposes. Cloudflare may set strictly necessary security cookies to protect the site from abuse.

The website is served over HTTPS, and access to enquiry and booking data is limited to our team. No system is completely secure, but we take reasonable steps to protect your information.

We keep enquiries for as long as we need them to respond and follow up. Booking and payment records are kept for as long as Indian tax and legal rules require, generally up to 7 years.

Under applicable Indian law, including the Digital Personal Data Protection Act, 2023, you can ask us to:

• Tell you what personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your information, where we are not legally required to keep it
• Withdraw any consent you have given

To make a request or raise a concern, email us at [email protected].

Our services are not directed at anyone under 18, and we do not knowingly collect their information through this website. If you believe we have, please contact us and we will delete it.

We may update this policy when our practices or the law change. The latest version is always on this page with its “last updated” date.